Research
UX Design
Founded in 2005, Rated People is the UK’s leading marketplace to connect homeowners with tradesmen.
Aligning the business with their users to inform a user experience that increased turnover, user ratings, and reduced churn.
Aligning the business with their users to inform a user experience that increased turnover, user ratings, and reduced churn.
Research
Help-to-Save is a scheme to encourage low-income earners claiming universal credit or working tax credits to save.
Research project to align key stakeholders with users, to inform product design, and to ensure that product development passed GDS Alpha assessment.
Research project to align key stakeholders with users, to inform product design, and to ensure that product development passed GDS Alpha assessment.
OpenCorporates is the largest open database of companies in the world covering 160M+ companies across 130 jurisdictions.
Research and design project exploring user needs and developing solutions to maximise the efficacy of the available data sets.
Research and design project exploring user needs and developing solutions to maximise the efficacy of the available data sets.
Research
UX Design
Research
UX Design
A cloud based SaaS, Symantec (MessageLabs) provides web and email security services for SMEs through to large corporations.
Redesign of complex system interface to reduce user errors, customer churn, and demands on customer helpline.
Redesign of complex system interface to reduce user errors, customer churn, and demands on customer helpline.
Talmix is a leading global marketplace connecting high growth companies with 50,000+ freelance management consultants.
Managed full redesign of the end-to-end customer experience adopting lean principles to launch the MVP.
Managed full redesign of the end-to-end customer experience adopting lean principles to launch the MVP.
Research
UX Design
UI Design
Service Design
Selected projects that convey my breadth of skills and experience.
Work_
DLUX |+44 (0) 7968 074014 | damien.livingston@gmail.com